Pre-sales

• Snapmaker Care
• Snapmaker’s Limited Warranty
• How can I become a reseller or distributor?
• Which countries can the product be shipped to？
• Will Snapmaker offer a warranty for Kickstarter rewards?
• Do I have to pay any extra fee?
• Where can I buy machines and accessories?
• How much does the shipping cost?
• Do you have any certification or approval to ship your product to EU and US?
• Do I have to pay any Tax or VAT fees?
• Why do customers still need to pay for the VAT as the package is shipped from local?
• Where can I get an invoice?
• How to cancel the order?
• What is the refund and returning policy?
• What kind of power adapter will be shipped?