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Snapmaker
FAQ
Pre-sales
Pre-sales
Snapmaker Care
Snapmaker’s Limited Warranty
How can I become a reseller or distributor?
Which countries can the product be shipped to?
Will Snapmaker offer a warranty for Kickstarter rewards?
Do I have to pay any extra fee?
Where can I buy machines and accessories?
How much does the shipping cost?
Do you have any certification or approval to ship your product to EU and US?
Do I have to pay any Tax or VAT fees?
Why do customers still need to pay for the VAT as the package is shipped from local?
Where can I get an invoice?
How to cancel the order?
What is the refund and returning policy?
What kind of power adapter will be shipped?