Pre-sales

• Snapmaker Taxes Policy
• When can I expect my order to be shipped?
• FAQ for Snapmaker Ray
• FAQ for Snapmaker J1/J1s Printer
• FAQ for Snapmaker 2.0
• FAQ for Snapmaker Artisan
• Essential Pre-arrival Tips for the Machine
• Frequently Asked Questions
• FAQ for the Snappy Club👏
• Snapmaker Education Discount Program
• Product Inquiry
• Payment Help
• Snapmaker Shipping Policy
• Comparison Among Snapmaker 2.0, Artisan, J1s, and Ray
• Snapmaker’s Warranty/Refund/Repair Policy
• What kind of power adapter will be shipped?
• Shipping Fees by State in the U.S.
• I logged into my account but can't see my past order history. What should I do?
• Differences Between Rotary Module Options
• What type of nozzle does the Snapmaker machine use?
• How can I check my past order history?
• Can I use the Artisan 40W Laser Module on my Snapmaker 2.0?
• Can I pay for my order in a currency other than USD or EUR?
• Is the Snapmaker Original Printer(Snapmaker 1.0) still available for purchase?
• What modules or accessories do you recommend for Snapmaker 2.0?
• Customer Service & Technical Support Operating Hours
• FAQ for Spare Parts
• FAQ for SnapDryer
• What modules or accessories do you recommend for the Artisan?
• Can I use the Laser Module or CNC Module with the Artisan without the Enclosure?