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  1. Snapmaker
  2. FAQ
  3. Pre-sales

Pre-sales

  • Snapmaker U1 Deposit FAQ
  • FAQ for Snapmaker U1 3D Printer
  • FAQ for SnapSpeed PLA Filament and Matte PLA Filament
  • Snapmaker Taxes Policy
  • When can I expect my order to be shipped?
  • FAQ for Snapmaker Ray
  • FAQ for Snapmaker J1/J1s Printer
  • FAQ for Snapmaker 2.0
  • FAQ for Snapmaker Artisan
  • Essential Pre-arrival Tips for the Machine
  • Frequently Asked Questions
  • FAQ for the Snappy Club👏
  • Snapmaker Education Discount Program
  • Product Inquiry
  • Payment Help
  • Snapmaker Shipping Policy
  • Fail to place the order
  • Comparison Among Snapmaker 2.0, Artisan, J1s, and Ray
  • Snapmaker’s Warranty/Refund/Repair Policy
  • What kind of power adapter will be shipped?
  • Snapmaker保修政策(中文版)
  • Can I purchase the Snapmaker Artisan with only the 3D printing module, without the laser and CNC modules?
  • What are the dimensions and weight of the Snapmaker Artisan and Artisan Premium?
  • How to purchase Snapmaker Care?
  • How can I purchase the 200W CNC Module without including the Bracing Kit?
  • How can I purchase the A250/A250T/F250 Heated Bed?
  • FAQ for Snapmaker 9th Anniversary Sale
  • Shipping Fees by State in the U.S.
  • I logged into my account but can't see my past order history. What should I do?
  • Differences Between Rotary Module Options
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Snapmaker  Support
Machines 
  • Snapmaker Artisan
  • Snapmaker Ray
  • Snapmaker J1/J1s
  • Snapmaker 2.0 A/AT/F
  • Snapmaker Original
MODULES & ADDONS 
  • 20W/40W Laser Module
  • Dual Extrusion 3D Printing Module
  • 2.0 Quick Swap Kit
  • Rotary Module
CONNECT 
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SOFTWARE SUPPORT 
  • Snapmaker Luban
FAQ 
  • Frequently Asked Questions
  • Pre/In Sales Inquiry
  • Product Inquiry
  • Shipping & Delivery
  • Payment Policy
  • Refund Policy
  • Warranty Policy
  • Snapmaker Care
  • Cooperation
Machines 
  • Snapmaker Artisan
  • Snapmaker Ray
  • Snapmaker J1/J1s
  • Snapmaker 2.0 A/AT/F
  • Snapmaker Original
MODULES & ADDONS 
  • 20W/40W Laser Module
  • Dual Extrusion 3D Printing Module
  • 2.0 Quick Swap Kit
  • Rotary Module
CONNECT 
  • Forum
  • Community
  • Blog
SOFTWARE SUPPORT 
  • Snapmaker Luban
FAQ 
  • Frequently Asked Questions
  • Pre/In Sales Inquiry
  • Product Inquiry
  • Shipping & Delivery
  • Payment Policy
  • Refund Policy
  • Warranty Policy
  • Snapmaker Care
  • Cooperation
CONTACT US
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Pre-sales and Logistics: info@snapmaker.com
Technical Support: support@snapmaker.com
Reselling: sales@snapmaker.com
Business Cooperation:marketing@snapmaker.com
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Tel: +86(0)755 26926117
Office Hours: Monday to Friday, 9:30-18:30 (GMT+8:00)
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