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Snapmaker
FAQ
Pre-sales
Pre-sales
When can I expect my order to be shipped?
FAQ for Snapmaker Ray
FAQ for Snapmaker J1/J1s Printer
FAQ for Snapmaker 2.0
FAQ for Snapmaker Artisan
Essential Pre-arrival Tips for the Machine
Frequently Asked Questions
Promotion
Product Inquiry
Payment
Shipping Policy
Logistics Service
Cooperation
Comparison Among Snapmaker 2.0, Artisan, J1s, and Ray
Snapmaker Care
Snapmaker’s Warranty/Refund/Repair Policy
Which countries can the product be shipped to?
What kind of power adapter will be shipped?
2025 Chinese Spring Festival Holiday work schedule - Snapmaker
FAQ for Spare Parts
FAQ for SnapDryer
What modules or accessories do you recommend for the Artisan?
Can I use the Laser Module or CNC Module with the Artisan without the Enclosure?
Difference between the Snapmaker Laser Modules
How can I purchase the Artisan 3D Printer(3D Printing Function Only) or Enclosure separately?
Do I need to manually apply the soft magnetic sticker when the product arrives?
How can I switch between the PEI Steel Sheet and the PEI Glass Plate according to my usage needs?
The difference between Artisan combos
Difference between the Artisan and Artisan Premium
FAQ for Artisan with PEI Steel Sheet
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