Payment – Snapmaker

Where can I buy it?

You could purchase machines and accessories from Snapmaker's official online store or Snapmaker's authorized distributors.

Visit this page for more information about our sales channels:

https://snapmaker.com/distributor#online-store.

Ask for a quotation

If you need a quotation, please fill in the form below or email us at info@snapmaker.com.

https://snapmaker.formcrafts.com/quotation

Shipping Fee

For users from US/EU/UK/CA, we will provide a free shipping service if the amount of the order is over USD 99/ EUR 99. Users in other regions will be charged according to each region. You can check the shipping fee on Snapmaker's online store at https://shop.snapmaker.com by adding the products to the cart and entering the shipping address in the checkout process. Our system will calculate the shipping fee for you according to the weight of your order and your shipping address.

TAX/VAT

You are responsible for the taxes/customs/VAT etc if it exists. These are based on the value of the goods or the sum of the product price. The valuation method varies from country to country. The duty may also differ depending on the exporting country.

For EU:

The Tax/VAT fee is already included in the product price. Therefore, EU users won’t need to pay additional fees when receiving the package.

For the UK/US:

The VAT/Sales Taxes will be charged while placing the order. Therefore, UK/US users won’t need to pay additional fees after placing the order successfully.

For Other Regions:

The Tax/VAT fee is not included in the product price. Therefore, users need to assist in handling customs clearance and paying taxes while the package has arrived at customs. If you don't have any experience in this, please consult your local customs department.

Payment Method

We only support making 100% prepayment, so the fee will be fully charged while placing the order.

Please do not worry, Snapmaker promises a full refund before shipment if the users change their minds.

Below are the payment methods we support for your reference:

EU: American Express, Apple Pay, Mastercard, Paypal, Visa, Klarna, Bank Transfer

US: American Express, Apple Pay, Mastercard, Paypal, Visa, Affirm

Non-EU/US: American Express, Apple Pay, Mastercard, Paypal, Visa, Bank Transfer

Pay With Credit/Debit Card

Shop with ease and enjoy the convenience of using your credit/debit card as a payment option. At Snapmaker Online Store, we accept major credit cards such as Visa, Mastercard, American Express, and Discover. With just a few clicks, you can complete your purchase securely and swiftly.

The most commonly used credit cards are listed below. Please note that Snapmaker does not collect your credit/debit card number or personal information. For questions regarding your transactions on our site, please consult your card-issuing bank for information.

Pay With PayPal

Credit/Debit Card: By linking your PayPal account, you can enjoy a seamless and secure payment experience. With PayPal, you don't need to enter your card details every time you shop. Just log in to your PayPal account, review your purchase, and complete your transaction with ease.

When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.

Buy Now, Pay Later: PayPal also offers installment payments for users from the United States, allowing you to split your purchase into manageable monthly payments. This flexible payment option gives you greater control over your budget while still enjoying the products you love.

Pay Later Options	Requirements	Note
Pay in 4	No impact on credit scores and no late fees. Available for purchases of $30 to $1,500.	not available to residents of Missouri or Nevada.
Pay Monthly	Get more time to pay, with no down payment or late fees.	not available to residents of Alaska, Hawaii, or Nevada.
PayPal Credit	No Interest if paid in full in 6 months on purchases of $99+	PayPal Credit is subject to credit approval as determined by the lender, Synchrony Bank, and is available to U.S. customers who are of legal age in their state of residence.

Pay With Affirm

Loan Term Offerings	Requirements	Customer APR / Interest
3, 6, or 12 Months	Available for purchases of $50 to $30,000	0% APR on 3, 10-30% APR on 6, 12

Pay With Klarna

Klarna is a global payment solution provider that provides you with simple payment methods and a smooth online shopping experience.

Klarna provides three payment methods, namely Pay Now, Pay Later and Installments. The following table shows the payment methods available for each country.

· When you choose 3 interest-free installments, your order value must be between 35 EUR and 3,000 EUR.

Country	Pay Now	Pay Later
Germany	Direct debit, Bank transfer (SOFORT)	Pay in 30 days
Netherlands	Direct debit, Bank transfer (SOFORT)	Pay in 30 days
Austria	Direct debit, Bank transfer (SOFORT)	Pay in 30 days
Finland	Bank transfer (SOFORT)	Pay in 30 days
Belgium	Bank transfer (SOFORT)	Pay in 30 days
Spain	Bank transfer (SOFORT)	3 interest-free installments
France		3 interest-free installments
Italy	Bank transfer (SOFORT)	3 interest-free installments

Pay With Bank Transfer

You can opt for a bank transfer to finalize your order. Upon successful placement of the order, kindly transfer the amount to the bank card account provided below. To facilitate locating your transfer record swiftly, please make a note of the order number. After the payment is made, please email our customer service team atinfo@snapmaker.com. This will allow them to verify the receipt with the financial department and arrange for the package to be sent to you.

If you want to change your payment method, you can also email our customer service team atinfo@snapmaker.comso they can assist you in solving it.

Company Name: SNAPMAKER HK LIMITED

Company Address: RM 06，13A/F, SOUTH TOWER WORLD FINANCECTRHARBOUR CITY 17 CANTON RD TST KLN, HONG KONG

Beneficiary Bank Name: Citibank N.A., Hong Kong

Beneficiary Bank Address: 3 Garden Road, Central, Hong Kong

Account Number: 1005123026

SWIFT CODE: CITIHKHXXXX

Do you have an IBAN code for international transfers?

We apologize, but we do not have an IBAN code available for international transfers. Please contact our customer support team atinfo@snapmaker.comfor alternative payment options.

Will there be any international bank fees charged?

It depends on the payment method you choose. The final price may fluctuate with exchange rates if you pay the order with an international bank card. Your bank or credit card issuer may also charge foreign conversion fees. If you have any questions about the fees, please contact your bank or credit card issuer for more details.

What can I do if the payment for my order is declined?

The following steps may help to resolve the issue:

🔎Check your payment method: Make sure the payment method you are using is valid and has sufficient funds.

🔎Update your payment information: If necessary, update your payment information, such as credit card details or billing address.

🔎Try a different payment method: If possible, try using a different payment method to see if the issue persists.

🔎Clear your browser cache: Sometimes clearing your browser cache can resolve payment issues.

🔎Retry the payment: After taking the above steps, try processing the payment again to see if the issue has been resolved.

If you have followed these steps and are still experiencing payment failure, we recommend contacting your bank for further assistance.

Fail to place the order

Please refer to: https://support.snapmaker.com/hc/en-us/articles/14860496950167-Fail-to-place-the-order

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