What are your customer service and technical support hours?
Our customer service and technical support teams are available during the following hours (GMT+08:00):
Monday to Friday: 10:00 AM – 6:00 PM
Saturday & Sunday: Closed
How can I contact the customer service and technical support team?
You can reach our customer service and technical support team through the following channels. We typically respond within 1–2 business days:
- Live Chat
-
Email
- For customer service team: info@snapmaker.com
- For technical support team: support@snapmaker.com
- Submit a Ticket