Laser Engraving Module Troubleshooting
- What should I do if there are some black lines on the camera capture pictures?
- What should I do if the software goes blank after clicking the button of "Camera Capture"?
- What should I do if the laser beam stays at full power?
- What should I do if camera capture feature always get stuck and the camera does not work?
Linear Module Troubleshooting
Touchscreen troubleshooting
- What should I do if the touchscreen suddenly get black when the machine is working?
- What should I do if the value of temperature of heated bed or nozzle is negative?
- What should I do if the touchscreen shows "no toolhead detected"?
- The warning of "the machine is not connected, would you like to reconnect" continuously appears in the touchscreen.
- What should I do if the touchscreen does not boot up?
3D Printing Troubleshooting
- What should I do if the 3D print module cannot heat up?
- What should I do if the printing module stops at the final point after the print is completed?
- What should I do if the heated bed heats up without starting a print?
- How to replace the wires of the hot end kit?
- What should I do if there is a vibration noise when the machine is printing?
- What should I do if the machine stops mid-print and the touchscreen shows the sign of “not responding”?
User Manual
3D Printing
- What're the repeatability, max. travel length, backlash of the linear modules of three models?
- What is the recommended 3D printing settings in Cura or Simplify3D for Snapmaker 2.0?
- What types of filaments can I use with Snapmaker 2.0?
- Why is the relationship of the maximum heated bed temperature of the three models: A350<A250<A150?
- Will you provide an upgrade kit to allow A350 to achieve a higher bed temperature?
- Can A350 print with ABS?
Laser
CNC
- What Collet does Snapmaker 2.0 use?
- What’s the power of the spindle for the CNC module?
- How many collets are included with the ER11 clamping system?
- Can Snapmaker 2.0 make a PCB?
- Where can I find out information about the settings you are using to carve jade and PCB?
- How deep can it cut?
Pre-order
- What materials can Snapmaker 2.0 work on?
- Will Snapmaker offer a warranty on Kickstarter rewards?
- How much do the A150, A250 and A350 weigh?
- What is the customs duty/VAT will be on shipping?
- What is the estimated delivery date of Snapmaker 2.0?
- When will Snapmaker A150, A250, and A350 be available to the retail market?
Software & Firmware
Add-ons
- When will the Add-ons for Snapmaker 2.0 be available?
- Does the A150/A250/A350 work for the future rotary module?
- Do you plan to support multiple filament printing?
- Do you have any plans for providing the higher laser power module add-on / multi-material add-on / single linear module add-on?
- Will the A150 have the ability to increase the workspace size in the future?
- Is there an SLA Module in the Snapmaker 2.0?
Others
- Why Cannot I Log into the Official Store with my Account?
- How Do I Find the Correct Store?
- How can I become a reseller or distributor?
- How noisy is the Snapmaker 2.0?
- How to reduce the noise?
- How often do the linear modules need maintenance?