What should I do if the Power Module does not work? – Snapmaker

The Power Module is unresponsive when the machine is turned on. The LED light won't flash, and the fan won't turn.

Possible Causes

The input voltage is out of range.
The AC power cable is broken.
The Power Module is malfunctioning.

Actions

1. Make sure the input voltage falls into the range between 88–264 V AC.

2. Use another AC power cable to test the module. The AC power cable is standards-compliant and interchangeable. If the problem is solved, it means that the AC power cable is broken and needs to be replaced.

3. If the voltage and AC power cable are fine, then the Power Module itself is malfunctioning and needs to be replaced.

After following the troubleshooting steps, please kindly submit a support ticket through https://snapmaker.formcrafts.com/support-ticket and share your troubleshooting results with some pictures/videos.

Our dedicated support team will be more than willing to assist you in resolving the issue.