Our Support Center is under upgrade and migration from Feb 14 to Feb 18. If you can‘t find articles on the page, enter keywords in the search bar. Sincere apologies for the inconvenience.
What should I do after finishing printing, the Z-axis goes to the half way?
Hongpeng
Please make sure the Snapmaker Original is running the latest firmware, 2.11. If it is not, click on the link to download the latest firmware.
Please swap the X-axis and Z-axis. After that, please check again. If it works well after swapping the axes, the issue exists in Z-axis. If it still does not work, the issue may exist in the controller. Please send an email to support@snapmaker.com to get further help.