When printing, the first layer fails to stick to the Print Sheet, which is likely to result in failed prints.
- Calibration is not completed.
- The printing speed is too fast.
- The filament is compromised.
1. Recalibrate. For detailed instruction on calibration, refer to the Quick Start Guide. If the problem persists, go to the next step.
2. Start a new printing job. Swipe left on the Touchscreen to view the hidden menu and then tap Z Offset at the bottom. Tap Up or Down to adjust the nozzle height.
3. Lower the printing speed. In Snapmaker Luban, go to Printing Settings > Speed to set the Initial Layer Print Speed to under 20 mm/s. Regenerate the G-code and try again.
4. Try another filament.
If the problem persists, please contact us at email@example.com for further assistance.