Phenomenon

• Users cannot transfer the file from the Luban to the machine via Wi-Fi.

Cause

• Wi-Fi connection is cut off
• Wi-Fi connection unsteady
• The file is too large
• Software bug

Solutions

• Update the firmware via this link:

  • https://forum.snapmaker.com/t/snapmaker-2-0-firmware-updates-and-downloads/5443/11
  • https://snapmaker.com/product/snapmaker-2/downloads

• Check if the touchscreen and the laptop connect to the same router.

• Try a smaller file

• Connect support@snapmaker.com for further help