To ensure safety when using the Laser module with the enclosure, the printer has the Door Detection feature. This means the power of the Laser module would be very low when the door of the enclosure is open.
Close the enclosure doors before starting can solve this problem. Or, you can turn off the Door Detection feature if you need the door open when using the Laser module. On the touchscreen, tap on Enclosure > Settings, then turn off Door Detection feature. Please wear the Laser Safety Goggles when the door is open.
If the information above could not help you solve this problem, please send an email to firstname.lastname@example.org for further help.