- The touchscreen suddenly gets black and the machine stops at the same time.
- The touchscreen is defective.
- The port for the touchscreen on the controller is defective
- The touchscreen's wire is defective
- Please make a video of the touchscreen when you power on the machine. If the touchscreen is powered on, and the screens will be backlit. Send the video to firstname.lastname@example.org
- If you can select your machine from the list of available machines, you can try connecting the machine via Wi-Fi.
- Please note the position of the icon of "Yes", and click it when the software asks for the authorization from the touchscreen.
Please forward the results of the tests to email@example.com