After powering on the machine, the warning of "the machine is not connected, would you like to reconnect" continuously appears in the touchscreen.
The communication between the screen and the controller has been disconnected.
- Please power off the machine. You need to check if the breathing LED flashes at the moment you re-boot the machine. There is a breathing LED behind the main controller, and here I offer a video for your reference:
- If the LED does not flash after you power on the machine, the main controller may be defective. Please contact firstname.lastname@example.org for further help.
- You can take the USB-C cable out, turn it around, and then boot the machine.
- Please connect the machine with the PC via the provided USB cable, and try to control the machine via Snapmaker Luban.
You need to forward the results of the breathing light and the control pad to email@example.com