FAQ: Replacement Kit for Snapmaker Dual Extrusion 3D Printing Module (Artisan and 2.0) – Snapmaker

What's included?

Silicone Buckle Wedge for the Dual Extrusion Module - Fixing the popping feeder levers.
Front Cover for the Dual Extrusion Module - Optimizing cooling airflow with the improved design - Reduce clogging issues.
Spare parts for the Dual Extrusion Module filament sensor - Reducing wear on the trigger lever to prevent false alarms of filament runout.
Silicone Bed Shims (0.5 mm thick) for the Artisan 3D Printing Platform - Resolving incomplete contact in some machines during the leveling process.

How to obtain the Replacement Kit for free?

Visit our official online store and add the replacement kit to your shopping cart. During the final step of the checkout process, enter the exclusive code provided below. The amount of the replacement kit and corresponding shipping fees will be automatically deducted from your order total, enabling you to obtain the replacement kit at no cost.

https://shop.snapmaker.com/products/replacement-kit-for-dual-extrusion-module

Remark:

1) The shipping fee for the Replacement Kit is 0.

2) One user can only purchase one set of the Replacement kit and the users cannot use other coupon code while placing the order. If you need two sets of Replacement Kits, please send email to info@snamaker.com for assistance.

3) If you add the Replacement Kit and other add-ons to the shopping cart at the same time, you need to bear the shipping fee of the other add-ons.

4) Code usage limit: One-time.

Why didn't I receive the free coupon code?

We will send the coupon code for the Replacement Kit to users through the Newsletter, but there may be omissions. If you have not received the Coupon Code, please click the link below to interact with Answer Bot to get the Coupon Code.

https://shop.snapmaker.com/

How do I place an order?

1. Click the link below to add the product to the shopping cart

2. Select the checkout button after adding

3. Enter the coupon code for checkout

When can I receive the Replacement Kit?

Region	Option 1	Option 2	Shipping Warehouse
US	Will be arranged to ship out in Early August and the shipping time of the order is about 3-7 working days	Will be arranged to ship out in Late August and the shipping time of the order is about 3-7 working days	United States
EU/CH/NO			Germany
UK	Will be arranged to ship out in Mid-August and the shipping time of the order is about 3-7 working days		United Kingdom
CA			Canada
AU			Australia
Apart From Above	Will be arranged to ship out in Early August and the shipping time of the order is about 1-3 weeks	Will be arranged to ship out in Late August and the shipping time of the order is about 1-3 weeks	China

※ ETA: Estimated Time of Arrival