What should I do if the camera capture does not work? – Snapmaker

Software: Luban 3.7.0 or later

Download the latest version of Snapmaker Luban via this link:

Click on Calibration and adjust the square, press 'Confirm' and then 'Apply'

Press start to have a check whether it works properly.

If it does not work properly, please follow the below.

On your computer, check the images in a folder named "Temp", and they are generated by the camera directly.

For Windows OS: C:\Users\admin\AppData\Roaming\snapmaker-luban\Tmp

admin is PC's username

For macOS: /Users/admin/Library/Application\ Support/snapmaker-luban/Tmp

admin is PC's username

Please send the nine pictures starting with imag to support@snapmaker.com